Terms and Conditions

Terms and Conditions


All instructors are self-employed franchisees of the Morden Driving School Ltd.

It is hereby expressly agreed that the contract for tuition is made solely between the Instructor, as principal, and you, the Pupil.

All matters relating to the timing, location and duration of all individual lessons shall be subject to agreement between the Instructor and the Pupil. In particular, it is the responsibility of the Instructor to decide when you are ready to take your test and Morden Driving School Ltd does not accept any responsibility for this decision.

If you or your Instructor wishes to cancel a lesson, a minimum of 48 hours prior notice should be given. If your instructor cancels a lesson without giving this, they’ll rearrange the lesson. If you do not give 48 hours notice we reserve the right to charge you for the missed lesson. Please note that all cancellations must be communicated between you and the Instructor or vice versa. Morden Driving School Ltd is unable to pass on cancellation information.

Payment for tuition should be made in cash or cheque supported by a cheque guarantee card direct to the Instructor. You must obtain a receipt as Morden Driving School Ltd cannot accept responsibility for any payments to the Instructor. When making bookings, supplying any information or documentation to you and processing any payments the Morden Driving School Ltd may act as an agent of the Instructor.

Accordingly, you acknowledge that the Morden Driving School Ltd can have no liability to the Pupil in respect of any matter which is subject to the contract between the Instructor and yourself.

However, nothing in these terms shall exclude the liability of the Morden Driving School Ltd for any loss or damage directly occasioned by the negligence or other breach of the said company.

Payment for tuition should be made in cash or cheque supported by a cheque guarantee card direct to the Instructor. Any block booking must be used within 6 months of purchase, and you are not entitled to a refund for any lessons that are not booked and used within this 6-month period. You must obtain a receipt as Morden Driving School Ltd cannot accept responsibility for any payments to the Instructor.

When making bookings, supplying any information or documentation to you and processing any payments the Morden Driving School Ltd may act as an agent of the Instructor. Accordingly, you acknowledge that the Morden Driving School Ltd can have no liability to the Pupil in respect of any matter which is subject to the contract between the Instructor and yourself.

However, nothing in these terms shall exclude the liability of the Morden Driving School Ltd for any loss or damage directly occasioned by the negligence or other breach of the said company.

Terms and Conditions for COVID-19

What is coronavirus (COVID-19)?

Coronaviruses are a family of viruses that cause disease in animals and can be transmitted to humans. They can range from the common cold to acute respiratory forms
Novel coronavirus (COVID-19) is a new strain of coronavirus that affects your lungs and airways

What are the signs and symptoms and how does it spread?

COVID-19 symptoms include:

  • Cough: a new, continuous cough

  • High temperature: this means you feel hot to touch on your chest or back, or you have measured your temperature and recorded a high result (typically above 38°C is considered a fever)

  • Unexplained loss of taste or smell

  • Shortness of breath

  • Muscle aches

  • Sore throat

  • Diarrhoea

  • Headache

How does it spread?

Coronavirus is primarily spread by small droplets that are expelled from the nose and mouth when someone that is infected coughs, sneezes or speaks
This can then be breathed in by others or picked up from surfaces and transferred from your hand to your eyes, nose or mouth if you touch them

What are we doing to ensure the Health and Safety of our students

To ensure we protect all our students, our cars and equipment will receive a deep clean before we return to training.

Before/after each lesson/test the car will be cleaned, including:

  • Door handles (inside and out) – grab handles – window controls – door mirror controls

  • Seats and seat adjustment controls – seatbelt – buckle and clasp

  • Steering wheel – steering wheel adjuster – indicator and wiper stalks – horn

  • Gear lever – hand/parking brake and the interior mirror

  • Bonnet catch (internal and external)

  • Other controls such as Sat Nav – ventilation – window demister

  • Car keys

  • Students will be asked a number of questions before they enter the vehicle and this may include their temperature being taken by a non-contact body thermometer

  • If for any reason the student is showing any signs of the Coronavirus the lesson will be terminated either at the start or during the lesson.

Pupils responsibility before each lesson

You will be required to stand two metres away and confirm the following questions about your health:

  • Symptoms of Covid-19 – have you had it, been tested for it, and had results of the test?

  • Shielding – are you in a household of family members that are in the enhanced risk health categories?

  • Any health issues which may impact your ability to drive?

  • Do you have a continuous cough?

  • Do you have a fever or high temperature?

  • You will be required to wash your hands thoroughly for at least 20-seconds before leaving the house and entering the car and you should wash your hands after your lesson

  • You can wear gloves, (but these should be put on just before you enter the vehicle and the instructor must see you put them on). However general advice is that good hand hygiene is better than gloves, which provide a false sense of security

  • You will be asked to wear a mask. You should supply your own mask, but if you do not have one, your instructor will supply you with one of theirs

  • You will need to sanitise your hands again when entering the vehicle (you can use your own or we will supply)

  • All items, such as mobile phones and house keys will have to stay on you and not left on the dashboard or put into door pockets.

  • Any bags you bring, for onward journey must go in the boot Driving lessons can only be delivered in the driving school car (this may be the same for driving tests, but the DVSA has not confirmed this)

  • Lessons will need to be of two-hour duration until the crisis abates. This is so that an instructor who needs to work for eight hours does not need to expose themselves to the increased risk of meeting more clients in a day than is absolutely necessary

Cancellations

Cancellations for any reason other than Coronavirus will be the subject to the normal notice period and chargeable. Any cancellations that occur where the basis of the cancellation is suspected Covid-19 are not subject to the same conditions. If you or anyone you are living with have any Symptoms you MUST cancel your driving lesson before your lesson start time. There will be no charge for this even if this is a late cancellation. Once cancelled you will not be able to restart your lessons until you have been tested negative, or follow the Government isolation recommendations (this is the same for the instructor).

All instructors are self-employed franchisees of the Morden Driving School Ltd. It is hereby expressly agreed that the contract for tuition is made solely between the Instructor, as principal, and you, the Pupil.

All matters relating to the timing, location and duration of all individual lessons shall be subject to agreement between the Instructor and the Pupil. In particular it is the responsibility of the Instructor to decide when you are ready to take your test and Morden Driving School Ltd does not accept any responsibility for this decision.

If you or your Instructor wishes to cancel a lesson, a minimum of 48 hours prior notice should be given. If your instructor cancels a lesson without giving this, they’ll rearrange the lesson. If you do not give 48 hours notice we reserve the right to charge you for the missed lesson. Please note that all cancellations must be communicated between you and the Instructor or vice versa. Morden Driving School Ltd is unable to pass on cancellation information.

Payment for tuition should be made in cash or cheque supported by a cheque guarantee card direct to the Instructor. Any block booking must be used within 6 months of purchase, and you are not entitled to a refund for any lessons that are not booked and used within this 6-month period. You must obtain a receipt as the Morden Driving School Ltd cannot accept responsibility for any payments to the Instructor.

When making bookings, supplying any information or documentation to you and processing any payments the Morden Driving School Ltd may act as an agent of the Instructor. Accordingly you acknowledge that the Morden Driving School Ltd can have no liability to the Pupil in respect of any matter which is subject to the contract between the Instructor and yourself.

However, nothing in these terms shall exclude the liability of the Morden Driving School Ltd for any loss or damage directly occasioned by the negligence or other breach of the said company.

Terms and Conditions for COVID-19

What is coronavirus (COVID-19)?

Coronaviruses are a family of viruses that cause disease in animals and can be transmitted to humans. They can range from the common cold to acute respiratory forms
Novel coronavirus (COVID-19) is a new strain of coronavirus that affects your lungs and airways

What are the signs and symptoms and how does it spread?

COVID-19 symptoms include:

  • Cough: a new, continuous cough

  • High temperature: this means you feel hot to touch on your chest or back, or you have measured your temperature and recorded a high result (typically above 38°C is considered a fever)

  • Unexplained loss of taste or smell

  • Shortness of breath

  • Muscle aches

  • Sore throat

  • Diarrhoea

  • Headache

How does it spread?

Coronavirus is primarily spread by small droplets that are expelled from the nose and mouth when someone that is infected coughs, sneezes or speaks
This can then be breathed in by others or picked up from surfaces and transferred from your hand to your eyes, nose or mouth if you touch them

What are we doing to ensure the Health and Safety of our students

To ensure we protect all our students, our cars and equipment will receive a deep clean before we return to training.

Before/after each lesson/test the car will be cleaned, including:

  • Door handles (inside and out) – grab handles – window controls – door mirror controls

  • Seats and seat adjustment controls – seatbelt – buckle and clasp

  • Steering wheel – steering wheel adjuster – indicator and wiper stalks – horn

  • Gear lever – hand/parking brake and the interior mirror

  • Bonnet catch (internal and external)

  • Other controls such as Sat Nav – ventilation – window demister

  • Car keys

  • Students will be asked a number of questions before they enter the vehicle and this may include their temperature being taken by a non-contact body thermometer

  • If for any reason the student is showing any signs of the Coronavirus the lesson will be terminated either at the start or during the lesson.

Pupils responsibility before each lesson

You will be required to stand two metres away and confirm the following questions about your health:

  • Symptoms of Covid-19 – have you had it, been tested for it, and had results of the test?

  • Shielding – are you in a household of family members that are in the enhanced risk health categories?

  • Any health issues which may impact your ability to drive?

  • Do you have a continuous cough?

  • Do you have a fever or high temperature?

  • You will be required to wash your hands thoroughly for at least 20-seconds before leaving the house and entering the car and you should wash your hands after your lesson

  • You can wear gloves, (but these should be put on just before you enter the vehicle and the instructor must see you put them on). However general advice is that good hand hygiene is better than gloves, which provide a false sense of security

  • You will be asked to wear a mask. You should supply your own mask, but if you do not have one, your instructor will supply you with one of theirs

  • You will need to sanitise your hands again when entering the vehicle (you can use your own or we will supply)

  • All items, such as mobile phones and house keys will have to stay on you and not left on the dashboard or put into door pockets.

  • Any bags you bring, for onward journey must go in the boot Driving lessons can only be delivered in the driving school car (this may be the same for driving tests, but the DVSA has not confirmed this)

  • Lessons will need to be of two-hour duration until the crisis abates. This is so that an instructor who needs to work for eight hours does not need to expose themselves to the increased risk of meeting more clients in a day than is absolutely necessary

Cancellations

Cancellations for any reason other than Coronavirus will be the subject to the normal notice period and chargeable. Any cancellations that occur where the basis of the cancellation is suspected Covid-19 are not subject to the same conditions. If you or anyone you are living with have any Symptoms you MUST cancel your driving lesson before your lesson start time. There will be no charge for this even if this is a late cancellation. Once cancelled you will not be able to restart your lessons until you have been tested negative, or follow the Government isolation recommendations (this is the same for the instructor).